Shipping Policy

Free, tracked shipping on every US order. All Dermalux orders ship free within the United States.

Processing time

Orders are processed within 1–3 business days. You will receive a confirmation email, followed by a shipping email with tracking once your order is on its way.

Delivery time

Estimated delivery is typically 7–14 business days after processing, depending on your location. Each Dermalux device is quality-checked before it ships, so delivery can take a little longer than next-day retail — and you are always protected by our 60-Day Money-Back Guarantee, so there is no rush.

Tracking

Every order is fully tracked. If your tracking has not updated within 7 business days, email us at support@dermalux.com and we will help right away.

Where we ship

We currently ship within the United States. No customs or duties apply to domestic US orders.

Delivery estimates are not guaranteed and may vary due to carrier delays, holidays, or events outside our control.

Draft policy — please review and adjust to your final fulfillment terms before launch.