1-Year Limited Warranty
Every Dermalux device is covered by a 1-year limited warranty against defects in materials and workmanship, starting on the date of delivery, for the original purchaser.
What it covers
If your device develops a manufacturing defect under normal use within 12 months, we will repair or replace it (at our discretion) at no charge.
What it does not cover
- Damage from misuse, drops, liquids beyond normal cleaning, or failure to follow the user manual.
- Tampering, modification, or repairs by anyone other than Dermalux.
- Normal cosmetic wear and consumable parts.
How to claim
Email support@dermalux.com with your order number and a short description (photos or a video help). We will guide you through the next steps.
This warranty is in addition to any rights you have under applicable US consumer protection law.
Draft policy — please review before launch.